Johnstone Privacy Policy
Last Updated: January 1, 2025
Johnstone Supply (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it though our compliance with this privacy policy (“Privacy Policy”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.johnstonesupply.com (“Site”). Please read this document carefully to understand our policies regarding your personal information. If you do not agree with our policies and practices, do not use our Site.
We may revise this Privacy Policy from time to time. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. If you do not agree with our changes, you should cease use of our Site immediately.
We do not knowingly collect any personal information from individuals under 18 years of age. If we learn that we have collected the personal information of an individual under 18, we will delete the information as soon as possible.
We collect certain information from you, including your name, email address, phone number, address, and financial account information directly from you when you submit a New Customer Account Application via our Sign in Portal or when you apply for job opportunities via our Site.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We automatically collect this information using the following technologies:
| Category | Examples | Collected |
|---|---|---|
| A: Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. | YES |
| B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | YES |
| Some personal information included in this category may overlap with other categories. | ||
| C: Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | NO |
| D: Commercial Information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | YES |
| E: Biometric Information | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
| F: Internet or other similar network activity | Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. | YES |
| G: Geolocation Data | Physical location or movements. | YES |
| H: Sensory Data | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
| I: Professional or employment-related information | Current or past job history or performance evaluations. | NO |
| J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99) | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial Information, or student disciplinary records. | NO |
| K: Inferences drawn from other personal information. | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | YES |
We use the personal information we collect from you in the following ways:
We do not collect sensitive personal information from you, as that term is defined under the CCPA.
We do not sell or share your personal information with third parties unless we provide you with advance notice. We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We may disclose your personal information as part of a corporate business transaction such as a merger or acquisition, divestiture, sale of company assets, or in the event of insolvency, bankruptcy, or receivership. In these cases, personal information could be transferred to third-parties as a business asset. We may also share information with banks and similar entities for purposes of transferring loans in connection with your device financing.
| Personal Information Category | Business Purpose Disclosures | Category of Third-Party Recipients |
|---|---|---|
|
A: Identifiers. |
Account processing; invoice and payment processing; product and services recommendations |
Data Analytics Providers; advertising networks; Operating Systems & Platforms; Social Networks; Billing and Payment Processors |
|
B: California Customer Records personal information categories. These may include your name, mailing address and financial account information. |
Account processing; invoice and payment processing; product and services recommendations |
Data Analytics Providers; advertising networks; Operating Systems & Platforms; Social Networks; Billing and payment processors |
|
C: Protected classification characteristics under California or federal law. |
None |
None |
|
D: Commercial Information. |
|
Operating Systems & Platforms |
|
E: Biometric information. |
None |
None |
|
F: Internet or other similar network activity. These may include browsing history, search history and information on how you interact with our Site. |
Product and services recommendations |
Advertising Networks; Data Analytics Providers; Operating Systems & Platforms |
|
G: Geolocation data. |
Product and services recommendations |
Data Analytics Providers |
|
H: Sensory data. |
None |
None |
|
I: Professional or employment-related information. |
None |
None |
|
J: Non-public education information. |
None |
None |
|
K: Inferences drawn from other personal information. |
|
Operating Systems & Platforms |
Some browsers have incorporated “do not track” features to enable users to make privacy and security choices. By using these settings, your browser may send a signal to our Site not to collect tracking information. The Site does not track information from users through cookies if a “do not track” signal is received.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like in customer reviews.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
We retain your personal information for as long as necessary for our business purposes and to comply with business, tax and legal requirements. Retention periods vary depending on what the information is and what it is used for. We may retain de-identified and aggregate personal information indefinitely.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with [or obtained from] any third parties. Message frequency varies per user. Message and data rates may apply. Text HELP for help. Text STOP to unsubscribe. Carriers are not liable fordelayed or undelivered messages.
You have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months. Once we receive and validate your request, we will include a list of your personal data that may have been disclosed and the categories of third parties the information may have been disclosed to.
You may request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request. We may deny your deletion request if retaining the information is proper and necessary or if an exception allowing us to retain the information applies.
If your request is approved, we will delete or deidentify the relevant information and will direct our service providers to take similar action.
To exercise your rights to know or delete described above, please submit a request by either:
Only you, or your authorized representative may make a request to know or delete related to your personal data. We may ask for your name, email address and account information to verify your identity or your authorized representative’s identity.
You may only submit a request to know twice within a 12-month period. We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt, unless we require an extension. If we reasonably require an extension we will inform you of the reason and extension period.
We will not discriminate against you for exercising any of your data rights.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
California Civil Code Section 1798.83 permits Users of our Site that are California residents to request certain information regarding our disclosure of the information you provide through the Site to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:
Johnstone Supply Corporate Headquarters
11632 NE Ainsworth Circle
Portland, OR 97220
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at Privacy@johnstonesupply.com or by mail using the details provided below:
Johnstone Supply
11632 NE Ainsworth Circle
Portland, OR 97220
135 Schmitt Blvd
Farmingdale, NY 11735
@ 2024 Johnstone Supply.
All Rights Reserved. Privacy Policy
